Orders placed before 3:00 PM Australian Eastern Standard Time will ship out on the same day.
FREE EXPRESS SHIPPING when you spend over $100!
Orders under $100 have a flat rate charge of $8.50 for standard shipping & $12.50 for express shipping.
Express Shipping is 1-2 Business Days depending on location.
Lifehack: Click here to see the full list of postcodes covered in this Express network. If your postcode does not fall within that network, most other postcodes will take 3-4 business days*.
Standard shipping can take anywhere from 2-6 business days depending on postcode.
Far country postcodes in QLD, WA, NT and Tas can take anywhere from 5-17 business days*, depending on how remote the location is.
Tracking your order
Once we dispatch your order you'll receive a tracking link. Our parcels are scanned at every major delivery event so you will have full visibility on where your order is at any given moment (keep your eyes on the prize).
The customer will be responsible for any customs or import charges.
Lost or parcels returned to sender
We are not responsible for any parcels (both domestic & international) that are lost due to incomplete or wrong addresses.
It is also the customer's responsibility to pick up the item within the designated time before it is returned to the sender. Any parcels returned to sender will be held until the shipping is paid for again by the customer.
We will hold parcels for 3 months until returning items to inventory.
Talk to a human: Drop us a line on 1300 921 020 (no prank calls)
Keep it Digital: firstname.lastname@example.org or hit us up in the live chat